How Our Account Terms Apply
Our Terms & Conditions apply from the point you create an account and continue while you use the lobby, wallet records or support channels. You are responsible for entering accurate account details, keeping your login private and completing phone verification before account access. We may request
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a check when payment ownership, withdrawal details or unusual sign-in activity needs clarification. Access depends on local law and is available only where local law permits. The policy also explains how DANA, OVO, GoPay, QRIS, bank transfer and virtual account references are recorded against your account.
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A receipt, transaction code or Bank Transfer BCA reference should be retained until its status is settled. For a local account question, contact us from the account area and include the relevant date and reference.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.